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Policies

We’re excited to have you as a guest! Please review these RV campground policies as you plan your trip. If you don’t find what you’re looking for here, check our amenities page or just get in touch! We’d love to hear from you.

Season

Duvall in the Smokies is open now until January 2nd, 2022. We will reopen March 1st, 2022

Office Hours

Open now until January 2nd, 2022. We will reopen March 1st, 2022
10:00 am – 4:00 pm
The Office is closed for visitors on Sundays

Reserve online 24/7 or by phone during office hours 10am – 4pm, give us a call at (865) 440-2082.

General RV Campground Policies

  • Check in begins at 2:00 pm
  • Check out by 11:00 am
  • Quiet hours: 10:00 pm – 8:00 am
  • Any visitors visiting our guests must leave by 10 pm.
  • Limit of 1 vehicle per site. Do not park on the grass. $5.00 per day for ONE additional vehicle if parking is available.
  • One RV camper per site. We don’t allow washing vehicles & RV Campers inside the Campground
  • No Home made RV Camper. No Boats. Call office about trailers to make sure we have room for them.
  • Speed limit in the campground: 7mph
  • Golf carts & bicycles are welcome. Electric golf carts only. Ride only on the pavement
  • Cancellations 15 days or more prior to arrival will receive a full refund, 8-14 days prior to arrival will be refunded 80% of the total deposit less the online booking fee. Cancellations made 7 days or less from arrival will forfeit the deposit. There is a 3 night minimum during holidays and special events. No refunds for the online reservation booking fee. We do understand emergencies happen, please give us a call and we can see what we can work out.
  • No shows, no deposit back.
  • Only Phone Cancellations are acceptable
  • No refund for early departures
  • Pets are welcome on a leash. Please pick up after your pets. Keep the pets off
    the mulch beds, and don’t let them pee on the plants & trees.
  • We are not responsible for lost or stolen items and accidents in the Campground
  • Blocks are required under outriggers
  • Curbside trash pick up at 10:00 am and 4:00 pm.
  • No children under 14 without parent supervision in the Laundry & Bathhouse
  • No pets are allowed in the  Laundry & Bathhouse
  • No smoking, including e-cigarettes in the Laundry & Bathhouse
  • No food or drinks are allowed in the Laundry & Bathhouse
  • There is an additional $10.00 per day for electric cars
  • Max of 7 people per RV Site including visitors. There is a $5.00 charge per visitor per day if parking is available.
  • No tents
  • Do not tie animals to the trees
  • Do not pour grease on the asphalt. Leftover grease to be poured inside the fire ring
  • One Night Stays are welcome
  • Kayaks from 9:00am – 4:00pm. Last time slot is 3:00 pm. Let us know at least 2 hours ahead, sign the waiver form. Not available from November 1st til April 1st.
  • We are pet friendly but strongly adhere to no aggressive breeds. If your dog shows any aggression you will be asked to keep it in the RV. If there are two instances of aggression you will be asked to leave, forfeiting your deposit in full.

Our policies are intended to create a pleasant experience for all campers. We ask that you NOT:

  • Ride ATVs & Dirt Bikes  in the Campground
  • Use tents
  • Use generators
  • Burn firewood outside of the fire rings
  • Throw trash or cigarette butts in the fire rings
  • Sell merchandise inside the campground

Firewood Policy

As of March 2015, the National Park Service is requiring that campers in the Great Smoky Mountains National Park use only certified heat-treated firewood, or downed wood collected inside the park, for campfires.

Duvall in the Smokies sells local firewood for use in our campground. Only heat-treated wood may be taken into the national park.

Why can’t I bring wood from home into the park?

Tree-killing insects and diseases have become a major threat to the forests of the national park and our entire region. Whether you’re bringing firewood from your home a few miles away or from another part of the country, it can contain pests that put more than 40 species of hardwood trees at risk—not to mention the other plants and animals that rely on healthy forests.

According to conservative estimates, 50% of park’s forests could be killed or damaged by these pests. Treating firewood with heat protects the park by ensuring that none of these pests remain in the wood that you bring in. For more details on the National Park Service’s Firewood Policy, just click here.

If you’re ready to book your campsite, just click below! If you have any questions that aren’t answered here, just get in touch.

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